Reference

How ubett Handles Your Personal Information

This policy explains exactly what data ubett collects when you open an account, use bKash, Nagad, or Rocket to move funds, and browse on your phone.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data at any timeMobile-session privacy included

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What We Collect and Why We Collect It

ubett Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time a deposit or withdrawal request moves through one of those wallets, we log the transaction reference

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so we can reconcile your account balance and handle any disputes. We also collect device identifiers and session data when you access ubett from a phone or browser — this helps us keep your session intact if you switch between mobile and desktop. Usage data, such
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as which pages you visit and how long you spend in the lobby, is collected in aggregate form to improve site performance. We do not collect your bKash or Nagad PIN at any point — payment authentication happens entirely within the wallet app you use. Retention
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periods vary by data category: account details are held while your account is active and for a period after closure as required by applicable rules; transaction logs are retained for audit purposes. Your use of this platform is subject to local law and eligibility in your
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region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information has been handled, our support team can help. You can reach us through live chat directly inside the ubett site, by email at our support address, or through our mobile-first help centre — which is designed to work cleanly on the same phone you use for bKash and Nagad transactions.

Live Chat Open the chat widget inside the ubett site on any device. Describe your privacy request and our team will confirm receipt and next steps.

Email Support Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record securely.

Mobile Help Centre Access the help centre from your phone browser — the same device you use for bKash or Rocket payments. Privacy queries are listed under account settings help.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption across every page and every payment flow — whether you are depositing via Rocket or checking your account balance on a mobile browser. Here is a clear breakdown of the four areas that matter most to your privacy on ubett.

Payment Data Handling

bKash, Nagad and Rocket transaction references are stored in encrypted form. We never store your wallet PIN or one-time password — those stay inside your own wallet app.

Cookies and Session Tracking

We use session cookies to keep you logged in across your phone and browser. Analytics cookies are used in aggregate only — they do not identify you personally or track off-site behaviour.

Account Security and Access

Your account is protected by a password you set and an OTP sent to your registered mobile number. We never ask for your password by email, chat or any other channel.

Data Retention and Deletion

Active account data is held while your account remains open. After closure, we retain only what applicable rules require for audit. You can request deletion of non-mandatory data by contacting support.

Common Questions About Your Privacy on ubett

These are the questions we hear most often about data, cookies, account security, and how to exercise your rights. If yours is not here, reach us through live chat or email.

We do not sell or share your bKash or Nagad transaction data with third parties for marketing. Data is shared only where required by applicable law or to process your payment.

Yes. Contact support via live chat or email with your account details and a deletion request. We will remove non-mandatory data and confirm what must be kept for legal audit purposes.

After closure, we retain transaction logs and identity records only as long as applicable rules require. Non-mandatory personal data is deleted following your request and the closure process.

Your password is stored in hashed form — we cannot read it. Each login on a new device triggers an OTP to your registered mobile number, so only you can confirm access.

We use session cookies for login continuity and aggregate analytics cookies for performance. You can manage cookie preferences through your browser settings; disabling them may affect your session on mobile.

Send a data access request to our support email or raise it in live chat. Include your registered account email. We will respond within a reasonable period and share what we hold on your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoUbett Glossary InfobKash Fastpay

How ubett Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Payment Data Handling

Cookies and Session Tracking

Account Security and Access

Data Retention and Deletion

Common Questions About Your Privacy on ubett

01 Does ubett share my bKash or Nagad payment details with anyone?

02 Can I ask ubett to delete my personal data?

03 What happens to my data if I close my account?

04 How do I know my account login is private?

05 Does ubett use cookies and what can I do about them?

06 How do I request a copy of the data ubett holds on me?

Privacy Policy

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