What You Will Find in These FAQs
We have organised this page around the questions that come up most often — from first-time account setup to repeat deposits and withdrawal checks. Each answer is written to be direct: what you do, what we do, and what happens next. For account access, we rely on an OTP sent to your registered mobile number, so keep that number current. Deposits via
bKash, Nagad, or Rocket are processed through the wallet number shown in your deposit screen — send the amount, confirm with your PIN, and the balance appears in your account wallet. Withdrawals follow a short verification step where we match your wallet number to your registered account details. Availability of all services depends on your local law and eligible regions. If an
answer here does not fully resolve your issue, the live chat and email channels listed on this page will get you to the right person quickly.
- bKash
- Nagad
- Rocket